Impact Outsourcing

HITL is based on the model known as “Impact Sourcing, or socially responsible outsourcing, which connects people with digital remote work and helps them move out of poverty.

In contrast to traditional outsourcing such as call centers, which may require higher levels of education, impact sourcing focuses on tasks with lower and moderate skill requirements. These are also known as microwork,or human intelligence tasksthat computers are not able to perform.

Social Enterprise

Based in Sofia, Bulgaria, HITL employs refugees and asylum-seekers who would otherwise not have access to the labor market. By providing them with ongoing training in English and computer skills, we aim to upskillthem and open the doors to digital jobs. In addition, refugees work side by side with locals, which facilitates their integration in the host society.